IMPORTANT NOTICE -

Payments via credit and debit cards will ONLY be sent to the card holders registered address.
 
WE DO NOT TOLERATE CREDIT CARD FRAUD.

Ordering / Contact Details

When you order from Lifer BMX you agree to the listed terms and conditions. This does not affect your statutory rights.

How to Place an Order or Contact Us 
 
On the website:  

www.liferbmx.com
 
Over the phone: 

01822 870 683
 
Or drop in and see us at:

Lifer BMX
Tavistock
Devon
PL19 8PQ

We are tricky to find, so call us first!
 
Opening Hours

Monday, Wedensday, Thursday & Friday 9.30am to 5pm
Tuesday & Saturday 12.30pm to 5pm
Sundays and Bank Holidays - CLOSED
 
We are a fully stocked BMX store in the stunning Devon countryside! Please call us for directions, or use satnav and plug in the postcode.

www.liferbmx.com is ready to take you orders at any time of day or night. Your order will be packaged during normal shop opening hours and sent as quickly as possible after your order is processed.

Cancelling an order

If you wish to cancel an order on the day it has been placed, please contact us straight away to check the order hasnt left us already! Otherwise please refer to our refunds / returns policy.

Security/Privacy

Security and your privacy are of utmost importance. Absolutely no credit card details are kept and your personal details are only used to send your order and for no other reason.

ll payments taken on our website are protected and secure.

Payment Methods

We accept payment via:
Credit Cards
Debit Cards
Cheque (allow 7 days to clear).
Cash in person
Our website payment system allows you to pay us via your Paypal account too.
 
Payments via credit and debit cards will ONLY be sent to the card holders registered address.
 
WE DO NOT TOLERATE CREDIT CARD FRAUD.

Item Out of Stock

We aim to offer you the very best products available, and hold in stock a large amount of stock. We will always try to be clear about what we have in stock, and what we can order in for you, however please be aware that while we endavour to update our website stocklist, sometimes we may not be able to update sa stock level the moment something sells out. If this happens we will contact you about your order as soon as possible.
 
We can order in for you any BMX part you require to be with us within one or two days, [providing the UK distributors have it in stock] and then straight out to you in the post or to be collected from us by you.

Shipping   
 
Lifer BMX offer FREE shipping to the UK Mainland on all orders, no matter how small.
Customers from the Highlands, Scottish Isles, Northern Ireland, Isle Of Man, Orkney, Shetland Islands, Isle Of Wight, Channel Islands, Eire, Isles Of Scilly, and anywhere else that normally incurs a larger postage fee will be contacted by us with a shipping rate charged only at actual cost of post.

NO OVERSEAS ORDERS.

WE ARE SORRY BUT WE DO NOT SHIP OUTSIDE OF THE UNITED KINGDOM.

Payments via credit and debit cards will ONLY be sent to the card holders registered address.
 
WE DO NOT TOLERATE CREDIT CARD FRAUD.

Large / heavy / particularly expensive  items will be sent via courier which delivers normally next day on all orders processed before 2pm, whilst smaller light items will be sent via Royal Mail first class.

Pricing

All items at Lifer BMX are priced in GB Pounds sterling and include UK VAT at the current rate.
 
Price Matching - We will match any price that other stores have on our products, AS LONG AS -
The product is identical in every way including colour, graphics, condition, size, finish, etc.
The product is not subject to a seasonal reduction or sale.
The item final price  includes delivery charges from the other retailer
The item is in stock and present at the other retailer

Returns & Refunds Policy
 
These terms apply to orders placed at LIFER BMX.

If you would like to return an item for any reason, please call us and we will endeavour to rectify any problems to be sure sending the item back is the best course of action for you.
If  you still require a refund, we will give you a returns number in advance of sending it back.
All items must be returned in as new condition, in the original packaging and with the post cost fully paid.

Please remember to write the returns number and a description of why you are sending the item back and what you would like us to do (i.e. refund, exchange, swap, etc.).

Refunds will not include postage cost unless we sent you the incorrect item. This does not affect your statutory rights.

All returns must be brought to our attention within 7 days from receipt of your goods.
Payments will be refunded using the same method that the payment was made with - ie Paypal payments refunded to paypal account, credit/debit card payments refunded to the same account, Other payments like cheques will be refunded via cheque.

When sending your return please obtain a CERTIFICATE OF POSTAGE from your Post office as you will have to produce it in case of a loss.

Warranty Claims

Please contact  us with any warranty claims, include a description of the problem together with a picture showing the issue. Also include your order/invoice number.

Product Pricing and Product Images

The colour of products may vary from that of the photograph provided, due to the nature of photography and viewing images via a monitor. Monitor output varies considerably.

We aim to ensure all product titles, descriptions and prices are accurate, however administrative or database errors are possible. LIFER BMX uses reasonable efforts to include accurate and up-to-date information on this website. LIFER BMX assumes no liability or responsibility for any typographical or other errors or omissions in the content of this site. In the event that a product is listed at an incorrect price or with other incorrect information, LIFER BMX shall have the right to refuse or cancel any orders placed for the product listed incorrectly.

Use of the LIFER BMX Website

LIFER BMX do not warrant that functions available on our website will be uninterrupted or error free, that defects will be corrected, or that our website or the server that makes it available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.